Error when adding a new payment method

[Kokejv]

Hi, I have tried to change my payment method to another card, but the system does not allow me to make the change and sends an error message. I have tried with two different cards so as not to lose the service.
Thank you

[Jeffrey_A_Wright]

Kekejv, sorry your methods of payment are not being accepted. Please try using a different device or web browser to complete the steps in https://adobe.ly/4gumwMA to update your payment information. If that is unsuccessful, then click on https://adobe.ly/4gvN4wL to chat with someone who can help you update your payment. ^JW