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Question

Compré la suscripcion de 275 creditos por un mes, y la cancelé por que solo la necesito por este mes, yo pagué dicha suscripcion la cual deberia finalizar el mes de marzo, hoy intento crear imagenes pero no me deja y solo e utilizado 49 creditos.

kglad · Answer

check your account, https://account.adobe.com

and contact adobe support. there are 2 ways to contact adobe; chat and twitter (now x):

chat:
use a browser that allows popups and cookies
and click here, https://helpx.adobe.com/contact.html?rghtup=autoOpen
in the chat field (lower right), type AGENT
be patient, it can take quite a while to reach a human.

twitter/x:
tweet @AdobeCare

p.s. if you're contacted by anyone (via email or private message), it's much more likely to be a scammer than an adobe representative.

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