I have already contacted your support system. I was treated like a scammer. I am currently using ideogram dzine and midjourney. I have placed orders from 3 different places with one and the same card without any problems and I have never encountered such ridiculous errors on these platforms.
p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post (like this one has already been moved) if it helps you get responses.
There is no support from chat or anywhere else. I tried 10 different cards and they all have the same error. Look at the state Adobe has fallen to. Disgrace
I redacted (blacked out) your personal information from the image you posted as this is a public forum. We cannot see your account information here. I recommend that you contact your bank for financial institution to ask them if they see a reason why this charge did not process correctly.