Esperando reembolso

[richihills]

Cancele el día 25 del mes pasado del presente año y aún sigo en espera de mi reembolso. Alguien que me pueda ayudar? Quisera hablar con alguien por telefono.

[Jeff A Wright]

Richihills, I am showing that you have successfully canceled your Creative Cloud All apps membership. Please see https://adobe.ly/3WdavmO and https://adobe.ly/3VX0KYJ for more information about terms, conditions, and any charges that may be applied.

If you have a question about a specific charge, then please click on https://adobe.ly/3WdyEtt to begin a secure chat session with a member of our support team. If the chat window fails to open, then please use a different device to contact us. ^JW

[kglad]

and type "agent " in the chat field, thought because you have no subscription, you still may not connect.  in that situation, use twitter/x.

there are 2 ways to contact adobe support; chat and twitter (now x):

chat:
if you have or want to purchase a subscription, use a browser that allows popups and cookies
and click here, https://helpx.adobe.com/contact.html?rghtup=autoOpen
in the chat field (lower right), type AGENT
be patient, it can take quite a while to reach a human.

twitter/x:
tweet @AdobeCare

p.s. if you're contacted by anyone (via email or private message), it's much more likely to be a scammer than an adobe representative.