Expired code for student license

Forum|Forum|1 year ago
November 14, 2024
1 reply
544 views

Hello,

so im trying to get the student license, but i keep recieving expired codes that i cant redeem.

why does this occur?

thank you.

This topic has been closed for replies.

Correct answer Jeffrey_A_Wright

the provider again stated that I need to contact adobe for this

If that is the case, Ella, then please ask them for a refund and make your purchase from Adobe directly. Please see https://adobe.ly/3YIDM9a for information on how you can purchase an individual plan with an educational discount. ^JW

kglad

Community Expert

how are you requesting the code?

Jeffrey_A_Wright

Community Manager

Ella, sorry you cannot redeem your code for your Adobe membership. To follow up on Kglad's question, have you contacted the redemption code provider to report that it is invalid? Please see https://adobe.ly/4ewRzFL for more information on utilizing redemption codes for Adobe software and services. ^JW

E

ella_1400Author

Participant

Thanks for the update, Ella. If you have any additonal problems please contact the provider again. You can find additional information under the section FAQ section of https://adobe.ly/3URKvfM.

The redemption code provider can work directly with Adobe regarding any invalid codes that were provided to them. ^JW

the provider again stated that I need to contact adobe for this

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