Extra charge requested

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Community Expert

do you have a question or problem?

Participating Frequently

Extra payment appears even though I didn't purchase any plans.

Community Expert

The ways you show don't work

Use another web device & browser that accepts cookies and does not have script blockers or VPN enabled.

CONTACT ADOBE SUPPORT:
================
Online Chat: https://helpx.adobe.com/contact.html?rghtup=autoOpen
Twitter: https://twitter.com/adobecare
Phone M-F, during normal business hours: https://helpx.adobe.com/contact/phone.html

Hope that helps.

Nancy O'Shea— Product User & Community Expert

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