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Participant
August 5, 2021
Question

Factura sin IVA

  • August 5, 2021
  • 2 replies
  • 1978 views

Al comprar Adobe Elements puse por error mi código de identificación fiscal español en el VAT code, ya que el formulario está exclusivamente en inglés e induce a confusión. Yo no tengo derecho a exención fiscal y eso me puede provocar probleas fiscales. Les ruego que me indiquen los trámites para corregir este problema y pagar el VAT correspondiente. Gracias

 

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2 replies

Participant
July 9, 2022

Hola, lograste resolverlo? Tengo el mismo problema!

Peru Bob
Community Expert
Community Expert
July 9, 2022

Please go to Adobe Customer Service (make sure to sign in to your Adobe account first and allow popups on your browser):
https://helpx.adobe.com/contact.html?rghtup=autoOpen will automatically open the chat window.
Type "Agent" in the chat box to bypass the chatbot and be connected to a person.

You may also be able to contact Adobe by phone:
https://helpx.adobe.com/contact/phone.html

kglad
Community Expert
Community Expert
August 5, 2021

these are user-to-user forums.

 

using a browser that allows popups and cookies, contact adobe support during pst business hours by clicking here, https://helpx.adobe.com/contact.html

click contact us (= cryptic icon in the lower right)

in the chat field, type AGENT
be patient, it can take quite a while to reach a human