Facturación en México

https://helpx.adobe.com/manage-account/using/print-creative-cloud-invoice.html

Please go to Adobe Customer Service (Make sure to sign in to your Adobe account first and allow popups and cookies on your browser. You may not be able to see the chat window if using a VPN.):
https://helpx.adobe.com/contact.html?rghtup=autoOpen will automatically open the chat window.
Type "Agent" in the chat box to bypass the chatbot and be connected to a person.

or X (was Twitter):
https://twitter.com/AdobeCare

Hi @Ana349877229q0g ,

I reviewed the account that you used to post here and found out that you have a Creative Cloud All Apps individual subscription. Moving your post to the Account, Payment, and Plan community for further assistance.

@Ana349877229q0g you can contact your support team via the Admin console - they may be able to assist with something this specific to your account. https://helpx.adobe.com/enterprise/using/support-for-enterprise.html