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Facturacion y pagos

New Here ,
Oct 17, 2024 Oct 17, 2024

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He cambiado de plan, no obstante he recibido una factura (HE01806600091CAR) anticipando el pago de impuestos a un año vista (octubre 2025) sobre un plan que ya no tengo.

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Account management , Billing

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Community Expert ,
Oct 17, 2024 Oct 17, 2024

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discuss with adobe support.  there are 2 ways to contact adobe support; chat and twitter (now x):

chat:
if you have or want to purchase a subscription, use a browser that allows popups and cookies
and click here, https://helpx.adobe.com/contact.html?rghtup=autoOpen
in the chat field (lower right), type AGENT
be patient, it can take quite a while to reach a human.

twitter/x:
tweet @AdobeCare

p.s. if you're contacted by anyone (via email or private message), it's much more likely to be a scammer than an adobe representative.

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