Facturation non désirée pour ADOBE CRTV CLD de 62,47 €

let your credit card issuer know you card's been compromised.

Hi Cathy,

We appreciate you writing in. We checked the account details associated with your email ID. We could not find any active subscription or any recent transaction for Adobe Creative Cloud subscription purchase.

Could you get in touch with your bank for getting more details about the charges?

Please do not share any personal/confidential information like email ID, bank details, etc here. This is a public forum.

Hi @Cathy26644078828n,

Please contact Adobe support, only they can help in such issues. To contact support follow the instructions given below
1. Go to https://helpx.adobe.com/contact.html?rghtup=autoOpen
2. Wait a bit on the page that opens up, it should automatically open a chat popup. If that does not happen then look for a call out/chat icon at the bottom right, click over it and the chat popup should open
3. In order to talk to a human type "AGENT" in the chat box
4. If you are not able to get to the chat window, then disable your adblockers, firewall, enable cookies/scripts on your browser. If it still fails then change your browser/machine/network.

P.S. Be mindful of answering anyone who sends you a private message. See the following for more information about scammers
https://tinyurl.com/y7cfrr7y
-Manan