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V
vincent24926305pndv
Participant
June 19, 2022
Question

frais annulation

  • June 19, 2022
  • 1 reply
  • 218 views

Bonjour, 

j'ai une formule Adobe Litghtroom que je paye tout les mois que je souhaite annuler, et ils me demande des frais de résiliation de 54 euro.

Est-ce normal ? je n'ai pas pris de formule à l'année 

merci d'avance 

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1 reply

kglad
Community Expert
kgladCommunity Expert
Community Expert
June 20, 2022

yes, if you subscribe to the annual plan (for a lower monthly fee) and then cancel before the end of the one year commitment, you'll be charged for 1/2 the remaining months.

 

if you subscribed to the monthly plan (for the greater monthly fee), there's no cancellation fee.

 

with both there's a monthly payment option.

 

insert a screenshot of your account subscription type, if you think you had the monthly plan,  https://accounts.adobe.com

 

 

 

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