Fraud Suspection notice !!
Hello everyone,
I am responsible for the information technology department at Arlight Aydınlatma A.Ş., part of the Fagerhult group. In March, we purchased 27 Adobe Pro licenses and 3 Creative Cloud licenses. However, Adobe inexplicably put us under fraud investigation, canceled all our licenses, and took them into review without any explanation. We are a manufacturing company, and Adobe licenses are indispensable for our work. We began using the software as soon as we received the licenses and paid the required amounts.
We paid a total of 56,000 TL and 12,240 TL, benefiting from the campaign prices. Adobe is now saying that they will cancel our licenses without any explanation and suggest that we make another purchase, which would cost us 144,000 TL. It seems they canceled our licenses because we bought them at a lower price during the campaign.
We have all the purchase agreements and have passed the matter on to our legal department as the company did not use the purchased products. Forcing us to return the products we purchased during a sale and then purchase them again at higher prices is not a fair approach.
[Edited by moderator]
AdChoices