Fraudulent activity detected on your Adobe Account (Heads up - all please read)
I was sent an email that my Adobe creative cloud subscription had been cancelled due to fraudulent activity. I had a valid subscription, that was purchased directly from Adobe, that was valid through March of 2024. I purchased 3 keys from stacksocial.com to extend my subscription by 3 months which extended my subscription through June of 2024
I activated the keys thorough Adobe with no issues. I have purchased keys from stack social.com in the past with no issues. These keys were apparently fraudulent. As a result of this Adobe, with no warning, cancelled my subscription. Even though I had a legitimate and valid subscription that I purchased directly from Adobe as I have been doing for years.
I completely understand if the three keys that I purchased were fraudulent, the issue needs to be addressed and the extended 3 months removed from my existing subscription. But to cancel my legitimate subscription is theft.
I have contacted Adobe "support" several times and they will not budge. They said stack social is not an authorized reseller so they cannot help me. They did however as a offer me a discounted subscription as a "Goodwill gesture".
I am posting this as a heads up to all. If you purchase any keys make sure they are from an Adobe authorized reseller otherwise Adobe will rob you of your pre-existing subscription.
This is outstanding customer service to a former customer who had been purchasing legitimate licenses/subscriptions from Adobe for years.
