I wanted to go on adobe photoshop and thought I would still have full access in my school email since my teacher was able to give us membership around a year ago. I still had photoshop downloaded and logged in, but it said that my administration cancelled my access, but photoshop offered a 7-day free trial, which I clicked on. Now I want to cancel it, and I'm not sure how.
Will it expire by itself and will I have to pay even though the email I used is under my administration?
I went to my adobe account and there is nothing under my plans and payments.
Did you enter your credit card number?
If you gave a credit card number you MUST cancel or you will be charged
To Cancel https://helpx.adobe.com/manage-account/using/cancel-creative-cloud-subscription.html
-READ THIS https://helpx.adobe.com/manage-account/using/creative-cloud-subscription-terms.html#cancel
-do be aware that cancelling early means paying 1/2 of the remaining subscription time as a fee
--this is cancelling AFTER the trial converts to paid and BEFORE the end of the subscription
-or have Adobe support cancel your subscription using the "autoOpen" Chat link below\
This space is provided by Adobe, but it is not Adobe support
Sorry, nobody here can help with an account or payment problem
This is a public forum, you need the link to Adobe support, not other users
Be sure to remain signed in with your Adobe ID before accessing the link
Do be aware that Adobe's staffing is impacted by the virus, so wait times are long
-you MUST make sure that your browser does NOT block ads, scripts, or pop-ups
-you MUST also allow 'cookies' in your web browser for the link to work
This link will go directly to the chat option
Type "Agent" in the chat box to bypass the chatbot and be connected to a person
-Meaning type in the word Agent without the quote " " marks
- or https://helpx.adobe.com/contact/phone.html
Adobe does NOT do support by email, so beware of answering anyone who sends you a private message
-click for more information about scammers https://tinyurl.com/10791730
No, I did not put a in credit card number but thank you!
This happned to me but i put my card details in what do i do does cancel it automaticllay because its not under my plans and payments
Go back up and read what I posted about contacting Adobe
I didn't read your first reply very well because I was so stressed but I looked back and read it thanks for the help hope you have a great day 🙂