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New Here ,
Jan 27, 2024 Jan 27, 2024

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I forgot to cancel my free Adobe acrobat trial and they're making me pay 109$ now to cancel my membership how do I get out of that?

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Community Expert ,
Jan 30, 2024 Jan 30, 2024

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you can change plans to something else, but the least expensive (photography plan with lr and ps) is still ~$120 for the year.

 

to change, contact adobe support.  to cancel, make sure you're aware of the cancellation terms by selecting your plan type (at the top of the page here), https://helpx.adobe.com/manage-account/using/creative-cloud-subscription-terms.html

for info on how to cancel your subscription, this page describes the few steps involved, https://helpx.adobe.com/manage-account/using/cancel-subscription.html

if you want to cancel but are unable to follow the steps described in the "how to cancel page", contact adobe support.

there are 2 ways to contact adobe; chat and twitter (now x):

chat:
use a browser that allows popups and cookies, and click here, https://helpx.adobe.com/contact.html?rghtup=autoOpen
in the chat field (lower right), type AGENT
be patient, it can take quite a while to reach a human.

twitter/x:
tweet @AdobeCare

p.s. if you're contacted by anyone (via email or private message), it's much more likely to be a scammer than an adobe representative.

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