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Hello all,
Adobe just charged my account (like 20minutes ago, I forgot to cancel it) with the fee of the annual plan, and started a new year of subscription.
I didn't wanted to renew it, but he cancellation fee is over $100.
Is there any opportunity to cancel the whole year without a fee?
Thank you.
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Botond, thanks for your question, and sorry you are not finding more value in our services. You can use the self-cancel steps listed at https://adobe.ly/48TIZBj to end your commitment. If you have any questions about any fees that are applied, then please click on https://adobe.ly/3KXBEHP to speak with a member of our team who can help you.
For more information on the cancellation process, see https://adobe.ly/4sso2oW. ^JW
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For anyone else reading this, annual subscriptions with monthly payments renew automatically... unless you cancel right after your 12th payment
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...after your 12th payment is received.
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