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Participant
August 31, 2020
Answered

From personal to business account, payment, and plan selection.

  • August 31, 2020
  • 2 replies
  • 2763 views

Thank you for a good website experience. Am curious how to safely change from a personal and private home account to a business account at home? Your reply would be appreciated in this regard. 

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Correct answer Nancy OShea

I don't think John read your post very carefully.  You want to access your business account from home.  Simply log-out and log-in with your business ID and password.

 

1. Open CC Desktop App.
2. Click the gear icon > General tab > Settings. Select "Always keep Creative Cloud up to date."
3. Click on your Avatar (top right image).
4. Sign-out of Creative Cloud.
5. Close all apps.
6. Restart your computer.
7. Open CC Desktop app.
8. Click your Avatar.
9. Sign-in with your business ID and password.

 

2 replies

Nancy OShea
Community Expert
Nancy OSheaCommunity ExpertCorrect answer
Community Expert
September 1, 2020

I don't think John read your post very carefully.  You want to access your business account from home.  Simply log-out and log-in with your business ID and password.

 

1. Open CC Desktop App.
2. Click the gear icon > General tab > Settings. Select "Always keep Creative Cloud up to date."
3. Click on your Avatar (top right image).
4. Sign-out of Creative Cloud.
5. Close all apps.
6. Restart your computer.
7. Open CC Desktop app.
8. Click your Avatar.
9. Sign-in with your business ID and password.

 

Nancy O'Shea— Product User & Community Expert
Participant
August 14, 2022

There is no gear.  I created a personal account using my school email, and now need to use the same email for school purposes under the "company or school" option.

John T Smith
Community Expert
Community Expert
August 31, 2020

1st you need to cancel your current account and remove everything related to your subscription... do be aware that an early cancel has a fee... https://www.adobe.com/legal/subscription-terms.html

 

2nd you sign in to the business acount and install Cloud Manager to install all programs https://www.adobe.com/ie/creativecloud/desktop-app.html