Fuat Gülay

New Here ,
Jul 05, 2021 Jul 05, 2021

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Hello there
I subscribed myself
I canceled within the same hour.
but i have money. please tell me how to cancel and my money. I'm glad what you think.
Best regards

 

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Adobe Community Professional ,
Jul 05, 2021 Jul 05, 2021

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Hello @Fuat98A4,

Make sure the plan is cancelled properly. Look at the following link for information on how to cancel your subscription.
https://helpx.adobe.com/manage-account/using/cancel-subscription.html
If the information does not help, then you need to contact support.
To contact support see the instructions given at the link below
https://community.adobe.com/t5/account-payment-plan/how-to-contact-adobe-support/m-p/11843852#M14032
Also, be mindful of answering anyone who sends you a private message. See the following for more information about scammers
https://tinyurl.com/y7cfrr7y

For refund rules, refer to the following link.
https://helpx.adobe.com/manage-account/using/creative-cloud-subscription-terms.html
-Manan

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