Got charged for free account which I cancelled after 4 days.

Forum|Forum|3 years ago
October 6, 2022
1 reply
1010 views

As the title says.

When I contact support in my country and mention the issue and a refund of my stolen money they hang up the phone.

Billing

This topic has been closed for replies.

kglad

Community Expert

adobe support will disconnect if you become abusive, or they've explained the reason something was done and have no more to offer.

J

Johan26447771wqjmAuthor

Participating Frequently

Everytime they tell me I should stay on the phone while they sort things out for my refund and they go absent. Everytime. And no matter how long you wait, they will not come back.

Are you assuming I became abusive, or they've explained the reason something was done and have no more to offer? If so, this was not the case.

J

Johan26447771wqjmAuthor

Participating Frequently

you didn't address the point of my message: what's the adobe screen name (= the name shown in these forums = eg, kglad for me) associated with the account you believe adobe failed to cancel?

Kglad,

You can see my screenname. As I mentioned before I only have 1 email address with Adobe. It is the one I am logged into right now, in this account.

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