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Participant
March 12, 2020
Question

Hello

  • March 12, 2020
  • 2 replies
  • 570 views

Hello, does anyone know how to avoid or disable the 2-step verification option, I already disabled it but still send me the code by email and cell phone ... I don't want that to happen

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    2 replies

    ProDesignTools
    Community Expert
    Community Expert
    May 20, 2020

    It looks like you could manage the Two-step verification setting in your Adobe account here:

     

    https://account.adobe.com/security/mfa

     

    Tacafy大尉
    Legend
    March 20, 2020

    Hello.
    The other day, I turned off two-factor authentication, but I was asked for a two-factor code.
    At work, I had the worst case of not being able to receive my code and logging in because I couldn't find my mobile phone or read my home email.

    There is no particular change in the environment ... Is it a system trouble?