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help finding files

New Here ,
Oct 10, 2024 Oct 10, 2024

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Hello, I can't find my files anywhere, I previously paid for an account and don't anymore. Do I need to purchas a plan just to get the files? What if I purchase the plan and my files aren't there anymore? That would be a waste of time and money. Please help, thanks.

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Community Expert ,
Oct 10, 2024 Oct 10, 2024

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Community Expert ,
Oct 10, 2024 Oct 10, 2024

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>previously paid for an account and don't anymore

 

As far as I know you have a limited time after you stop paying before your cloud files are deleted... I don't know the time limit, because I don't store anything in the cloud

 

This won't help the original person with lost files, but For anyone else reading this...
You should always have an extra copy of all files (or TWO full copies)
Computer crashes happen, so use an external drive for copies
A USB flash drive to keep in a safe place... here are 2, there are many more available
PNY brand https://www.amazon.com/PNY-512GB-Turbo-Attach%C3%A9-Flash/dp/B0BF5VHLBZ
SanDisk https://www.amazon.com/SanDisk-512GB-Ultra-Flash-Drive/dp/B083ZLJ5MG
Other flash drives are 1 or even 2 Terabytes
Formatting a flash drive https://www.usbmemorydirect.com/blog/flash-drive-format-types/
.
I use a Sata docking station and SEVERAL 'bare' drives for backup of my desktop computer
There are many external drive devices, this is the one I use
https://www.amazon.com/StarTech-com-External-docking-station-drives/dp/B00U8KSLA8/

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