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photoimagemaker
Participant
July 9, 2020
Question

Help me log in to my account

  • July 9, 2020
  • 2 replies
  • 1575 views

I can’t log in to my account because of: “For security reasons, your access is temporarily disabled. For more details, contact Adobe Customer Support.”
Then I can’t find information about this. And I can’t ask your Support because I can’t hog in to my Adobe ID.

How can I log in to my account?

Or where I can read about how long time I have to wait before log in again?

This topic has been closed for replies.

2 replies

LinSims
Community Expert
LinSimsCommunity Expert
Community Expert
July 9, 2020

If you google for Adobe Customer Support, you can usually get a region-appropriate phone number that you can use to call them. Be prepared for a long wait; like most companies Adobe staffing has been affected by the pandemic.

    Jeffrey_A_Wright
    Community Manager
    Jeffrey_A_WrightCommunity Manager
    Community Manager
    July 9, 2020

    Photoimager, there is no active membership under the e-mail address you used to post to this public discussion forum.  Please contact whoever has provided you with your Creative Cloud membership and verify you are using the correct e-mail address.

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