La semaine dernière je souhaite acheter lightroom, sauf que je me suis rendue compte hier soir, que j'avais entrée une mauvaise adresse e-mail.
Les 7 jours d'essai se terminent demain et je ne peux plus accéder au "mauvais" compte.
Ils me demandes le code qui est envoyé à l'adresse e-mail.
Mais comme elle n'existe pas, je ne peux pas avoir le code.
Je ne sais vraiment plus quoi faire...
https://helpx.adobe.com/in/manage-account/using/create-update-adobe-id.html
if that fails to help, use a browser that allows popups and cookies and contact adobe support by clicking here, https://helpx.adobe.com/contact.html?rghtup=autoOpen
in the chat field (lower right), type AGENT
be patient, it can take quite a while to reach a human
p.s you can also use phone (but chat is usually quicker), https://helpx.adobe.com/contact/phone.html
p.p.s. you can also use twitter to tweet @AdobeCare
p.p.p.s. if you're contacted by anyone (via email or private message), it's much more likely to be a scammer than an adobe representative. ie, double check for an employee badge if contacted in the forums and look for an adobe.com domain in the email address if you click reply to an email. then check again and be very suspicious. any other method of contacting (or offering to contact you) is almost certainly a scam, https://community.adobe.com/t5/using-the-community-discussions/staying-safe-in-the-adobe-support-community/td-p/12919684/redirect_from_archived_page/true
<moved from download&install>
Already have an account? Login
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.
AdChoices