Skip to main content
Participant
February 3, 2024
Question

help with subscription .

  • February 3, 2024
  • 1 reply
  • 260 views

i'm a newcomwer - apologies.

if i subscribe for a year to e.g. the Lightroom <> Photography package at £9. 98 pcm , can i still use the software i've installed if i decide not to renew the subscription ? thanks in advance  

This topic has been closed for replies.

1 reply

Peru Bob
Community Expert
Community Expert
February 3, 2024

No.

You will need to cancel it or it will renew automatically.

 

See here:
https://helpx.adobe.com/manage-account/using/creative-cloud-subscription-terms.html
and here:
https://helpx.adobe.com/manage-account/using/cancel-subscription.html

If you have trouble canceling, please go to Adobe Customer Service (Make sure to sign in to your Adobe account first and allow popups and cookies on your browser. You may not be able to see the chat window if using a VPN.):
https://helpx.adobe.com/contact.html?rghtup=autoOpen will automatically open the chat window.
Type "Agent" in the chat box to bypass the chatbot and be connected to a person.

You can also contact Adobe by X (was Twitter):
https://twitter.com/AdobeCare

 

Participant
February 3, 2024

Thanks for the reply - but i'm not clear >  if i cancel the subscription , does that stop me using the software , even tho'

its still on my laptop ? Apologies !

Participant
February 3, 2024

you should assume that as soon as you cancel you'll be unable to use the apps.


total rip off then .
really annoying.
thank anyway !