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Participant
December 4, 2021
Answered

Hi, Im available m-f 24 hours a day, Really?

  • December 4, 2021
  • 3 replies
  • 211 views

I got a problem, its Saturday morning...Nobody in the "community forum" should be involved in billing matters with my questions? Guess Im shot out of luck. Awesome!

This topic has been closed for replies.
Correct answer Test Screen Name

"Nobody in the "community forum" should be involved in billing matters"

Absolutely. Nobody. Tip: if you get a private message from an Adobe Rep - it is a fake. They want your Adobe password, credit card, and access to your computer. 

3 replies

Test Screen NameCorrect answer
Legend
December 6, 2021

"Nobody in the "community forum" should be involved in billing matters"

Absolutely. Nobody. Tip: if you get a private message from an Adobe Rep - it is a fake. They want your Adobe password, credit card, and access to your computer. 

Nancy OShea
Community Expert
Community Expert
December 5, 2021

CONTACT ADOBE SUPPORT:
================
Online Chat: https://helpx.adobe.com/contact.html?rghtup=autoOpen
Phone Monday thru Friday, during normal business hours: https://helpx.adobe.com/contact/phone.html

 

Nancy O'Shea— Product User & Community Expert
John T Smith
Community Expert
Community Expert
December 4, 2021

This space is provided by Adobe, but it is not Adobe support
Sorry, nobody here can help with an account or payment problem
This is a public forum, you need the link to Adobe support, not other users
Be sure to remain signed in with your Adobe ID before accessing the link
Do be aware that Adobe's staffing is impacted by the virus, so wait times are long
-you MUST make sure that your browser does NOT block ads, scripts, or pop-ups
-you MUST also allow 'cookies' in your web browser for the link to work
This link will go directly to the chat option
Type "Agent" in the chat box to bypass the chatbot and be connected to a person
-Meaning type in the word Agent without the quote " " marks
https://helpx.adobe.com/contact.html?rghtup=autoOpen
- or https://helpx.adobe.com/contact/phone.html
.
Adobe does NOT do support by email, so beware of answering anyone who sends you a private message
-click for more information about scammers https://tinyurl.com/10791730