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L
laurog95875744
Participant
March 7, 2019
Question

how do i cancel my 7 days trial?

  • March 7, 2019
  • 1 reply
  • 6567 views

hello adobe

I wanted to try and see the cool things I can do, but I guess editing is not my thing.....I downloaded the free trial (photography plan 20gb) but when I click on ``plans`` and then ``view plans`` it only says that I`ll be able to manage my plan shortly. do I have to wait for the trial to end and then cancel it? if so, will it auto renew? is it possible to cancel my trail before the due date?

would love to hear from you soon.

    1 reply

    David__B
    Adobe Employee
    David__B
    Adobe Employee
    March 7, 2019

    Hi Lauro,

    How long ago did you download the trial? You should be able to cancel after the plan appears in the system if you want, and like the message says, this should be shortly after starting a trial. When you do cancel, you'll lose access to trying out the software. You have 7 days to try out the software. If you're not interested in continuing just make sure you cancel before that time. 

    Here are steps to cancel if you need them
    How to cancel your Adobe Creative Cloud plan or membership

    Please let me know if this helps,

    - Dave

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