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S
suleima
Participant
January 9, 2020
Question

how do i cancel my subscription before the 14 days?

  • January 9, 2020
  • 3 replies
  • 468 views

I want to cancel my student subscription but I can't see any cancel button. will you please direct me to the correct page? I feel like I'm stuck in a loop here..

when I press view plan it just takes me to the next screenshot

i want to cancel before the end of the 14 days.

This topic has been closed for replies.

3 replies

Abambo
Community Expert
AbamboCommunity Expert
Community Expert
January 12, 2020

No, it's only me starring like that... but you should license your stock art before posting it...

ABAMBO | Hard- and Software Engineer | Photographer
Abambo
Community Expert
AbamboCommunity Expert
Community Expert
January 9, 2020

Adobe for Enterprise needs to be handled via the Enterprise administrator. If they do not know the solution, the Enterprise administrator needs to contact Adobe support to get the necessary information. 

 

It's the wrong answer that it is not up to "them", except if you did not contact the correct support at the university.

ABAMBO | Hard- and Software Engineer | Photographer
A
Anonymous
January 9, 2020

Hi

Take a look at the reply you got in this thread from an Adobe staff member

https://community.adobe.com/t5/get-started/my-student-plan-does-t-include-what-i-was-promised/td-p/10845313

S
suleimaAuthor
Participant
January 9, 2020

i contacted the university and they said it's not up to them, and i cant change the application included either

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