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Participant
January 30, 2024
Answered

How do I check when my license expires? Adobe for Enterprise but no admin privileges

  • January 30, 2024
  • 2 replies
  • 2125 views

Hi,

My uni has an Enterprise license for students, and as an student I am unable to view the expiration date of the license. I saw that only the admin of the account (the uni) seems to have access to this information. I tried to reach them to ask about that but they seem evasive to answer my question (no idea why). I tried also to contact Adobe chat but they said that I should look such info with the admin account.

Is there a way in finding out when my Adobe apps' license is set to expire? Some colleagues in my laboratory have experienced license expirations (the uni contract with Adobe will finish soon, but I still the have the license). I want to avoid encountering the same issue as some of my uni colleagues who have faced interruptions while working on image editing for later publication when Illustrator unexpectedly stops working, for example. In addition, I do not know if my license will be extended for maybe one more year, so I do need to transition to another software.

Thank you in advance.

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Correct answer kglad

you need to go through your admin.

2 replies

kglad
Community Expert
kgladCommunity ExpertCorrect answer
Community Expert
January 30, 2024

you need to go through your admin.

Participant
March 8, 2024

how do you get in contact with your admin then 

kglad
Community Expert
Community Expert
March 8, 2024
Participant
January 30, 2024

*so I will not need to change to another software.