Skip to main content
Participant
May 25, 2022
Question

How do I contact Adobe directly? (I mean I need to talk to a person)

  • May 25, 2022
  • 2 replies
  • 352 views

I made a typo with email address when I registered for a new Adobe account - so I am in a catch 22 situation because I can't do anything without the confirmation email to an account which doesn't exist..... what can I do?

 

    This topic has been closed for replies.

    2 replies

    John T Smith
    Community Expert
    Community Expert
    May 25, 2022

    This space is provided by Adobe, but it is not Adobe support
    Sorry, nobody here can help with an account or payment problem
    This is a public forum, you need the link to Adobe support, not other users
    Be sure to remain signed in with your Adobe ID before accessing the link
    Do be aware that Adobe's staffing is impacted by the virus, so wait times are long
    -you MUST make sure that your browser does NOT block ads, scripts, or pop-ups
    -you MUST also allow 'cookies' in your web browser for the link to work
    This link will go directly to the chat option
    Type "Agent" in the chat box to bypass the chatbot and be connected to a person
    -Meaning type in the word Agent without the quote " " marks
    https://helpx.adobe.com/contact.html?rghtup=autoOpen
    - or by telephone https://helpx.adobe.com/contact/phone.html
    .
    Adobe does NOT do support by email, so beware of answering anyone who sends you a private message
    -click for more information about scammers https://tinyurl.com/10791730

    Jill_C
    Community Expert
    Community Expert
    May 25, 2022

    If you haven't been able to use that account for anything, the easiest thing to do may be to just set up a new account with a valid email address.

    Jill C., Forum Volunteer