How do I stop payment requests from Adobe after canceling my subscription? It keeps charging my cred

[shivang_6891]

How do I stop payment requests from Adobe after canceling my subscription? It keeps charging my credit card and applying fees

[Ged_Traynor]

@shivang_6891 you'd be better off reporting the issue on the Account, Payment, & Plan forum

[kglad]

check your account, https://account.adobe.com

what's it show?

[Shivangi_Gupta]

Hi @shivang_6891,

We appreciate you reaching out. As per your account details, the subscription has cancelling and continue working till the end of this term which is June 6, 2025.

Since this was an annual subscription, there could have been some early termination fees imposed for cancellation? Are you referring to those charges?

You may refer to this article for details: https://adobe.ly/4mHrg4T

^Shivangi

[shivang_6891]

I hope its over now, I already paid around 10$ as fee? How’s that even
possible ?

[kglad]

it's possible and expected if you cancelled an annual subscription before the last monthly payment was received.

check the link in @Shivangi_Gupta's message