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Participant
June 19, 2018
Answered

How do I turn off auto renew so i dont get charge next year?

  • June 19, 2018
  • 1 reply
  • 1623 views

I would like to not cancel my plan but turn off the auto renew so I don't forget next year and get charged?

This topic has been closed for replies.
Correct answer Bernd Alheit

This is not possible.

1 reply

AkanchhaS8194121
Legend
July 24, 2018

Hi Yaakovf,

We are sorry for the delay in response to your query.

I see that you have an active subscription of Adobe Export pdf registered to your account. If you would like to stop the renewal for this annual subscription, so you can do that by simply following the steps suggested below-

1- Login to your Adobe account with your email and password. Adobe: Creative, marketing and document management solutions

2- Follow the instructions given in the cancellation help document Cancel your membership or subscription | Adobe Acrobat, Document Cloud PDF services

Let us know if it still doesn't help.

Regards,

Akanchha

Participant
June 26, 2022

This is not correct. Just like the original post I want to turn off auto renew (not cancel my current plan). This is pretty  hard to figure out and this article does not help.

Bernd Alheit
Community Expert
Bernd AlheitCommunity ExpertCorrect answer
Community Expert
June 27, 2022

This is not possible.