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how do i unregister adobe creative suite 6 from account

New Here ,
Dec 03, 2021 Dec 03, 2021

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Hi 

i've tried speaking to on chat but i cant get anyone to help, i am selling my adobe creative suite 6 design standartd windows edition. in my account its not activated on any computer but i can't unregister the product, how do i go about that? would someone else be able to register it once i sell it on even if its still registered on my account?

 

thank you

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Community Expert ,
Dec 03, 2021 Dec 03, 2021

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Transfer (selling or giving your software away) https://helpx.adobe.com/x-productkb/policy-pricing/transfer-product-license.html
-you may NOT sell or transfer an Education serial number

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Community Expert ,
Dec 04, 2021 Dec 04, 2021

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NOTE:  CS6 won't work on Win 11, Mac Catalina, Big Sur or Monterey.  Whoever buys your obsolete software will need an old computer to run it. 

 

That said, you can't un-register software without first completing a Transfer of License request.  Both parties (the seller and buyer) must complete the forms and submit them to Adobe.

 

 

 

Nancy O'Shea— Product User, Community Expert & Moderator
Alt-Web Design & Publishing ~ Web : Print : Graphics : Media

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