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mmairo
Participant
June 1, 2025
Question

How exactly does switching to a Non-Profit plan work?

  • June 1, 2025
  • 1 reply
  • 303 views

I hope I'm putting this in the right section, but basically I didn't realize Adobe has NPO plans and i've been at a nonprofit for a while now. I want to switch to the NPO plan but I see I have to do it through techsoup which is pretty inconvenient. Unfortunately I can't really find a tutorial on how it works if I already have an existing CC Plan.

Do I have to cancel my current plan? Does it give the organization a code to activate the NPO plan? Will it only activate on the email used to purchase it?

I don't want to have to make a new account because I have work files in my current cloud.

If someone can walk me through this before I make a payment on techsoup that would be much appreciated.

1 reply

kglad
Community Expert
Community Expert
June 1, 2025
mmairo
mmairoAuthor
Participant
June 1, 2025

Yes, our organization is already verified and I can purchase the license on techsoup.

kglad
Community Expert
Community Expert
June 1, 2025

Unfortunately you can't use this to switch to an NPO plan.


then an employee will need to tell you the next step via a reply here, not email.