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How long will it take to receive a refund after a subscription cancellation?

New Here ,
Sep 05, 2025 Sep 05, 2025

I have cancelled my yearly subscription within 14 days, But after 1 week, I still do not receive any refund.

How long will it take to receive a refund after a subscription cancellation?

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Adobe Employee ,
Sep 05, 2025 Sep 05, 2025

Alex, I am sorry, but it does not look like you completed the self-cancel process listed at https://adobe.ly/4nim5If.  Please click on https://adobe.ly/42jChAL to speak with a member of our team who can cancel the subscription for you if you continue to encounter errors. ^JW

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New Here ,
Sep 05, 2025 Sep 05, 2025

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I got the cancellation confirmation Email.  Shall I still speak with a member of your team?

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Adobe Employee ,
Sep 05, 2025 Sep 05, 2025
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Yes, Alex, please follow the link offered in my previous posts. ^JW

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