How to access photos from my personal subscription

Forum|Forum|4 years ago
December 23, 2021
2 replies
461 views

I have a monthly subscription for Lightroom CC.

6 months ago, I received access via my University. So I would like to cancel my personal subscription.

I seem to be unable to access my personal subscription and photos - for which I am paying for....

Qn: How can I access all my old photos in my personal subscription?

Also, how can i transfer all my prior photos - and trasfer them over to my current academic account which I have via my university.

Raj

This topic has been closed for replies.

Nancy OShea

Community Expert

Log-in with your personal ID and password to the website below to check.

Creative Cloud Assets https://assets.adobe.com
Synced files
Cloud documents
Deleted files

Lightroom https://lightroom.adobe.com
Photos
Albums
Edited files
Imported files
Deleted files

Document Cloud https://documentcloud.adobe.com
All documents
Starred files
Shared files

Adobe Spark https://spark.adobe.com
Projects
Brand files
Graphics
Web pages
Videos

Nancy O'Shea— Product User & Community Expert

R

Rajesh22381153hah6Author

Participant

Thanks Nancy! That link worked!! Now how can I transfer all the photos/ albums etc to my academic subscripton?

Is there an option for that?

Please advice....

I dont want lose these memories - when I cancel my personal subscription.

John T Smith

Community Expert

You should never have your files in only one place... not on your hard drive and not in cloud storage

Copy your files from your cloud storage to your computer hard drive

I don't use cloud storage at all, I use an external drive to have copies

I use a Sata docking station and several 'bare' drives for backup
https://www.amazon.com/StarTech-com-External-docking-station-drives/dp/B00U8KSLA8/

Nancy OShea

Community Expert

Log-in to your Personal Account.

1. Open CC Desktop App.
2. Click your Avatar (top right image) > Preferences > General tab > Settings. Select "Always keep Creative Cloud up to date."
3. Click on your Avatar again.
4. Sign-out of Creative Cloud.
5. Close all apps.
6. Restart your computer.
7. Open CC Desktop app.
8. Click your Avatar.
9. Sign-in with your paid ID and password.

Nancy O'Shea— Product User & Community Expert

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