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Kanikas
Community Manager
KanikasCommunity Manager
Community Manager
September 11, 2014
Question

How to activate Adobe Creative Cloud using a redemption code

  • September 11, 2014
  • 5 replies
  • 104108 views

Dear users, 

 

If you have an Adobe product/subscription purchased from a retailer, reseller or received it as a gift card, you will need to redeem a code to start using it. 

 

Please check this article to learn the process: https://helpx.adobe.com/download-install/kb/redemption-code-help.html

 

Feel free to share your feedback in the comments below.  

 

Thanks 

Kanika Sehgal 

 

 

    5 replies

    G
    Gregory268916328cn1
    Participant
    October 31, 2022

    I dont need to extend  to another year .   do no have visa card to fill in information 

    that you require .

    D
    defaultzjerw658ub8t
    Participant
    October 3, 2021

    Hi - looking to purchase adobe suite 5, but the Product code in dvd sticker does not fit in the boxes on adobe.com - it starts with STDW0-****-****-****-****

     

    its older, but id like to get a serial number - how can I do this?

    D
    deanart.me
    Participant
    December 1, 2020

    Hi KanikaS,

    I have a question about adobe redeem code, I have the code for 1-year individual subscription redeem on august 2020 and now my account back to free trial without notification from adobe is there malfunction of the code or what?

    Kanikas
    Community Manager
    KanikasCommunity ManagerAuthor
    Community Manager
    December 1, 2020

    Hi there, 

    I see you have an Adobe account under the same ID as with this community. The subscription under this ID stands cancelled and as per the conversation you had with our team, you will need to contact the reseller. 

     

    Thanks 

    Kanika

    D
    defaultoeyrllv2o4kl
    Participating Frequently
    October 7, 2020

    Nothing on this site is helpful. The DVD sleeve has numbers, commas, periods, slashes, and letters. None of it is accepted, no matter where I put them. The sequence listed above is way too long to fit anywhere. I'm giving up and will never buy another Adobe product. And I will let my hundreds of associates and friends know of my horrid experience with this software which I paid for but am unable to use.

    kglad
    Community Expert
    kgladCommunity Expert
    Community Expert
    October 31, 2022

    what dvd?

    K
    katiams
    Participant
    September 11, 2014

    How to Activate/Redeem Adobe CC Redemption Code:

    • Go to creative.adobe.com/redeem
    • Sign In or Sign Up
    • Enter Your Information
    • Enter Your Redemption Code
    • In the Keep Your Membership Current section enter billing info or click "remind me" to avoid enter billing info.
    • Start using Creative Cloud.
    • You should now see a screen that says "Thank you. Your redemption code has been applied."

    For further support call Adobe: 1-800-443-8158

    D
    Dr. Sutharsamohan S.
    Participating Frequently
    November 2, 2019

    Hi

    I have Three Kids. Each of them got a redemption code for Creative cloud for 1 year each.

    I added all three to one account and hence got three (3) years of subscription out for one account on it.

    We only use the Acrobat reader mostly and all software for learning purposes only.

    I have three (3) questions ( the answers I found by googling is attached!)

     

    1. How long does a Redemption Code last before Redemption

    Ans: A Redemption code can be redeemed up to 1 year from the date of billing( ? Exact date of billing )

     

    2. How many redemptions codes can be added max to an account ?

    Ans: Creative cloud max subscription time is 3 years ? Hence max 3 redemptions?

     

    3. Can we have Two Creative cloud accounts under one login so that we can log in to 4 computers at a time?

    Ans: Could not find an answer!

     

    Regards

    Mohan

    I am very, very naive to Adobe software except for Acrobat.

    D
    Dr. Sutharsamohan S.
    Participating Frequently
    April 13, 2020

    iPads do not count against the license limit. As the 4 other stations, it's not possible to have 4 active licenses. You are limited to 2 and you need to sign out from one station before adding a third machine.


    Hi

    Just a re-worded question.

    what is the maximum subscription term in years allowed for creative cloud, via redemption?

    I can see there is no way to increase the creative cloud payment for more than 12 months, as it is an annually recurring payment. Hence "by redemption with coupon" is my question.

    Is it 3 years - is it 5 years - is it 10 years - is it unlimited?

    The next question is...

    Why does it still annoys me to logout of other computer - even though it is only activated and installed in two PCs? (Even checked in the adobe account- only have two PCs listed. ) Not in iPad even.

    Thanks in advance

     

     

     

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