Skip to main content
Participant
January 27, 2021
Question

How to actually contact support?

  • January 27, 2021
  • 1 reply
  • 201 views

The page https://helpx.adobe.com/de/contact.html actually contains no phone numbers or possibility to start a chat, it seems like a generic FAQ.

 

The page https://helpx.adobe.com/de/contact/what-contact-options.html contains no phone numbers, links to chats or anything else, if i click on any "contact support" link i'm stuck in the FAQ again.

 

This is really frustrating since i have a specific question that is mentioned absolutely nowhere:

I recently started studying again and get the full CC-Suite via my Uni for a smaller fee than my current photo-bundle. Will it get auto-cancelled or do i have to do that myself?

This topic has been closed for replies.

1 reply

John T Smith
Community Expert
Community Expert
January 27, 2021

It will be auto-renewed until you cancel... and most likely for more $$ after the 1st year

 

To Cancel https://helpx.adobe.com/manage-account/using/cancel-creative-cloud-subscription.html