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Participant
March 10, 2020
Answered

How to cancel a subscription?

  • March 10, 2020
  • 1 reply
  • 4898 views

How to cancel a subscription?

This topic has been closed for replies.
Correct answer Tacafy大尉

Hello.
Please refer to this help for how to cancel your subscription.

Cancel Adobe trial or subscription


Click here for Russian version

Отмена пробной версии Adobe или подписки

1 reply

Tacafy大尉
Tacafy大尉Correct answer
Legend
March 10, 2020

Hello.
Please refer to this help for how to cancel your subscription.

Cancel Adobe trial or subscription


Click here for Russian version

Отмена пробной версии Adobe или подписки

Participating Frequently
November 24, 2022

Beware!!! I signed up for monthly payments to an annual subscription and Adobe tried to make me pay £100 after using the software for one month. No other software subscription does this . It's absolutely absurd. The first person I spoke to about this had exactly the same experience with Adobe. Sort this out - you can't rope people into a year's worth of monthly payments with just a couple of clicks. It costs Adobe absolutely nothing to cancel someone's subscription - nothing other than a scam! 

kglad
Community Expert
Community Expert
November 24, 2022

@Thomas272906097kh3 

 

did you cancel within the free trial period?

 

when you subscribed did you select the plan with the lower monthly cost (that has a one year obligation) instead of selecting the monthly plan that costs more per month but allows you to cancel at any time?

 

did you contact adobe support?