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Participant
March 10, 2020
Answered

How to cancel a subscription?

  • March 10, 2020
  • 1 reply
  • 4918 views

How to cancel a subscription?

This topic has been closed for replies.
Correct answer Tacafy大尉

Hello.
Please refer to this help for how to cancel your subscription.

Cancel Adobe trial or subscription


Click here for Russian version

Отмена пробной версии Adobe или подписки

1 reply

Tacafy大尉
Tacafy大尉Correct answer
Legend
March 10, 2020

Hello.
Please refer to this help for how to cancel your subscription.

Cancel Adobe trial or subscription


Click here for Russian version

Отмена пробной версии Adobe или подписки

Participating Frequently
November 24, 2022

Beware!!! I signed up for monthly payments to an annual subscription and Adobe tried to make me pay £100 after using the software for one month. No other software subscription does this . It's absolutely absurd. The first person I spoke to about this had exactly the same experience with Adobe. Sort this out - you can't rope people into a year's worth of monthly payments with just a couple of clicks. It costs Adobe absolutely nothing to cancel someone's subscription - nothing other than a scam! 

Participant
October 8, 2024

it's no different that leasing a subscription an apartment or car.  (except those are not able to be cancelled).

 

and it's clearly stated when you first click to select a product abd are offered the options to buy.


Nonsense. If it were " clearly stated", as you claim, then you wouldn't be getting these emails from people who were conned in the way I was. You are demanding continuing payment for a service your customer has cancelled -- money for nothing. In the case of an apartment or a car, there may well be a loss to the owner if they cannot find a customer to take over that apartment or car immediately; in addition, the owner may have to incur costs due to wear and tear on the leased property. None of this applies to Adobe plans. Don't youi make enough money from your actual products? What do your shareholders have to say about conning people as a business model?