How to cancel Adobe subscription

Hi,

I see that you have a Creative Cloud all apps plan. You are being charged a cancellation fee as you are trying to cancel before the annual contract ends. You may want to get in touch with support for more information around the same.

Thanks

@Bubbly_speaker5E3A 

I've moved your post from Using the Community to Account, Payment, & Plan.

You didn't say which plan you purchased. The annual plans with an annual commitment are deeply discounted from the monthly plans that can be terminated at any time. That's why Adobe has a fee for early cancellations of an annual plan.

Steps to cancel are here. Start by signing in at https://account.adobe.com/plans.

https://helpx.adobe.com/manage-account/using/cancel-subscription.html

This page covers Adobe's all scenarios for Adobe's refund policy:

https://helpx.adobe.com/manage-account/using/creative-cloud-subscription-terms.html#cancel

If you have further questions, contact Adobe Customer Care, as they are the only ones who can assist with billing. Try the link to auto-open the Chat:
https://helpx.adobe.com/contact.html?rghtup=autoOpen  
Type "agent"

You can also send a post through X (formerly Twitter) to @AdobeCare.

Do not reply to PMs, which are likely to be scammers.

Jane