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Participant
June 27, 2024
Question

How to cancel my subscription?

  • June 27, 2024
  • 1 reply
  • 310 views

Alright, so I bought the Creative Cloud All Apps subscription for $21.99/mo, but bought it under my university email. 

 

I want to cancel, but cannot because I need administrator permission. However, I didn't realise this would happen and now I cannot cancel anything, there's no option for cancelling. 

 

If I don't cancel within the next few days, I won't be able to get a refund, and it'll continue to take $21.99 out of my account every month for the first year, then $50.99/mo the next year.

 

What do I do?

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1 reply

kglad
Community Expert
Community Expert
June 28, 2024