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How to cancel Premiere Pro Trial?

New Here ,
Jun 15, 2021 Jun 15, 2021

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I have a 7 day Premiere Pro trial which expires tomorrow and I would like to cancel.

The plan does not appear in my account or My plans section, how can I cancel this trail before I get charged?

 

 

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Account management, Billing

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Adobe Community Professional ,
Jun 15, 2021 Jun 15, 2021

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Hello,
Look at the following link for information on how to cancel your subscription.
https://helpx.adobe.com/manage-account/using/cancel-subscription.html
If the information does not help, then you need to contact support.
To contact support see the instructions given at the link below
https://community.adobe.com/t5/account-payment-plan/how-to-contact-adobe-support/m-p/11843852#M14032
Also, be mindful of answering anyone who sends you a private message. See the following for more information about scammers
https://tinyurl.com/y7cfrr7y
-Manan

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Adobe Community Professional ,
Jun 15, 2021 Jun 15, 2021

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Hi @gc101

Your free trial will automatically convert to a paid plan on day 8 at which point you can cancel online.  With a browser that accepts cookies and does not have script blockers, please log-in to your account portal below.  Click on Manage Plans > Cancel
https://account.adobe.com/plans

 

You have until day 14 to cancel without penalty fees and request a full refund.

 

How do I Cancel my Subscription?
https://helpx.adobe.com/manage-account/using/cancel-subscription.html

 

===============
Subscription & Cancellation Terms:
https://www.adobe.com/legal/subscription-terms.html

CONTACT ADOBE SUPPORT:

======================
Online Chat : https://helpx.adobe.com/contact.html?rghtup=autoOpen
Phone M-F, during normal business hours: https://helpx.adobe.com/contact/phone.html

 

Nancy O'Shea, Adobe Product User & Community Professional
Alt-Web Design & Publishing ~ Web : Print : Graphics : Media

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