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Participant
March 18, 2020
Question

How to cancel subscription

  • March 18, 2020
  • 1 reply
  • 326 views

I did my account 2 days ago by accident and I've been trying to cancel it since. They already took 25 euros from my account and i just want to cancel it. I've searched online and they say that after I click in view plan I have an option of cancelling it but in mine it only appears upgrade plan. How can I solve this?

thanks 

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1 reply

AxelMatt
Community Expert
Community Expert
March 18, 2020

Please take a look here:

https://helpx.adobe.com/manage-account/using/cancel-subscription.html

 

If this isn't help, try to enable popups and cookies in your browser or use another browser.

If this doesn't help the contact Adobe Support  (click below).

 

Be sure to remain signed in with your Adobe ID before accessing the link below

Creative Cloud support (all Creative Cloud customer service issues)

https://helpx.adobe.com/contact.html

(Chat help: Mon - Fri  5am - 7pm  (US Pacific Time) <=== NOTE DAYS AND TIME)

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