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MichaelEAZimmermann
Participant
February 13, 2021
Frage

How to cancle the plan?

  • February 13, 2021
  • 1 Antwort
  • 360 Ansichten

I want to cancle my plan but there isn´t the "manage plan" button. I´ve also tried it in another way but unforntunately the same problem appearse here. Does that mean that maybe it has just canceld? 

Dieses Thema wurde für Antworten geschlossen.

1 Antwort

M
Community Expert
Manan JoshiCommunity Expert
Community Expert
February 13, 2021

Hello @MichaelEAZimmermann,
Look at the following link for information on how to cancel your subscription.
https://helpx.adobe.com/manage-account/using/cancel-subscription.html
If the information does not help, then you need to contact support.
Login to your account and navigate to the URL below. Make sure that the browser has cookies enabled, and all script blockers are disabled.
https://helpx.adobe.com/contact.html
Click on the chat icon on the bottom right, and type AGENT to avoid bots and talk to a human.
Also, be mindful of answering anyone who sends you a private message. See the following for more information about scammers
https://tinyurl.com/y7cfrr7y
-Manan

-Manan
F
flora0101
Participant
February 13, 2021

Hi same problem here I don't have a cancel button and the chat mention "we are closed" so what do I do? I've been trying since yesterday to cancel. 

Thanks

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