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How to change the billing address and VAT number (invoice data)

New Here ,
Nov 11, 2024 Nov 11, 2024

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Hi. I recently switched to sole proprietorship. I would like to update my billing information. How do I do this? In relevant section there's no space for company name (just for name and surname) and while I enter my VAT number I'm receiving an error message. Any suggestions?

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Account management , Billing

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correct answers 1 Correct answer

Adobe Employee , Nov 11, 2024 Nov 11, 2024

Grezegorz, thanks for your question. Please see https://adobe.ly/4hMe38n for information on how to update the information associated with your account and payment information. Additional information on how to update the VAT number can be located at https://adobe.ly/4hKavDF.

 

If you continue to encounter errors, please use a different web browser or device. ^JW

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Community Expert ,
Nov 11, 2024 Nov 11, 2024

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Manage your cloud plan https://helpx.adobe.com/manage-account.html

or contact support

 

Be sure to remain signed in with your Adobe ID before accessing the link below
Do be aware that wait times are sometimes long before an agent responds
.
You MUST make sure that your browser does NOT block ads, scripts, or pop-ups
You MUST also allow 'cookies' in your web browser for the link to work
This will NOT work if you are using a VPN
.
This link will go directly to the chat option
https://helpx.adobe.com/contact.html?rghtup=autoOpen
Type "Agent" in the chat box to bypass the chatbot and be connected to a person
-Meaning type in the word Agent in the lower right, without the quote " " marks
or
X (aka Twitter) tweet @AdobeCare
.
Adobe does NOT do support by email, so beware of answering anyone who sends you a private message
-click for more information about scammers https://tinyurl.com/10791730

 

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Adobe Employee ,
Nov 11, 2024 Nov 11, 2024

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Grezegorz, thanks for your question. Please see https://adobe.ly/4hMe38n for information on how to update the information associated with your account and payment information. Additional information on how to update the VAT number can be located at https://adobe.ly/4hKavDF.

 

If you continue to encounter errors, please use a different web browser or device. ^JW

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