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Participant
September 9, 2024
Question

how to crack this , You`ll be able to modify your plan shortly, please wait a moment and try again.

  • September 9, 2024
  • 3 replies
  • 1022 views

i am not able to manage my plan or cancel my plan  bcz of manage buttton in is invisible, how i can crach this problem.  and my free trail ends on 11th of this months.  

 

How to crack this problem. You`ll be able to modify your plan shortly, please wait a moment and try again.

    This topic has been closed for replies.

    3 replies

    Shivangi_Gupta
    Community Manager
    Community Manager
    September 11, 2024

    Hello there,

    We're sorry for the trouble. Did you test the issue after signing out and signing back in to the Creative Cloud desktop application?

    Let us know if it brought any change.

    Thanks,

    Shivangi

    Peru Bob
    Community Expert
    Community Expert
    September 9, 2024

    I've moved this from the Using the Community forum (which is the forum for issues using the forums) to the Account, Payment, & Plan forum so that proper help can be offered.
    Scroll down here to see a list of the forums:
    https://community.adobe.com/

    kglad
    Community Expert
    Community Expert
    September 9, 2024

    (and i thought i was the only one that omitted post moves...)

    Peru Bob
    Community Expert
    Community Expert
    September 9, 2024

    Please go to Adobe Customer Service (Make sure to sign in to your Adobe account first and allow popups and cookies in your browser. You may not be able to see the chat window if using a VPN.):
    https://helpx.adobe.com/contact.html?rghtup=autoOpen will automatically open the chat window.
    Type "Agent" in the chat box to bypass the chatbot and be connected to a person.

    or X (was Twitter):
    https://twitter.com/adobecare