Copy link to clipboard
Copied
Copy link to clipboard
Copied
Please go to Adobe Customer Service (Make sure to sign in to your Adobe account first and allow popups and cookies in your browser. You may not be able to see the chat window if using a VPN.):
https://helpx.adobe.com/contact.html?rghtup=autoOpen will automatically open the chat window.
Type "Agent" in the chat box to bypass the chatbot and be connected to a person.
or X (was Twitter):
https://twitter.com/adobecare
Copy link to clipboard
Copied
I've moved this from the Using the Community forum (which is the forum for issues using the forums) to the Account, Payment, & Plan forum so that proper help can be offered.
Scroll down here to see a list of the forums:
https://community.adobe.com/
Copy link to clipboard
Copied
(and i thought i was the only one that omitted post moves...)
Copy link to clipboard
Copied
Hello there,
We're sorry for the trouble. Did you test the issue after signing out and signing back in to the Creative Cloud desktop application?
Let us know if it brought any change.
Thanks,
Shivangi