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How to delete account with wrong payment method

New Here ,
May 19, 2021 May 19, 2021

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Hello everybody!

 

I signed up for the 14-days-trial and registered my PayPal account. Everything good so far, I tried everything and realized I don't need that much for the project I'm working on.

 

I wanted to cancel my subscription and the whole account but there seemed to be a problem with my payment. Now I'm over the 14-day limit, I got a bill already and still can't do anything because I don't have any other way of paying than my PayPal. When I want to cancel everything, it said, I have to update my payment method.

I don't want to pay for a time I didn't even use the program or get another bill because I didn't pay the first time.

 

What can I do?

Thank you very much in advance!

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Billing

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New Here ,
May 19, 2021 May 19, 2021

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Sorry - I meant the 7 day trial!

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Adobe Community Professional ,
May 19, 2021 May 19, 2021

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