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precise_days5CA8
Participant
August 16, 2024
Answered

how to delete my credit card?

  • August 16, 2024
  • 1 reply
  • 1803 views

as the title, I have only one credit card but I wish to delete it. Is there an email I can send my request to?

 

[Mod: Move to the Account, Payment and Plan forum]

 

This topic has been closed for replies.
Correct answer kglad

I've done that but the AI chat won't put me through cause I have 0 active subscription. I feel it's borderline legal that they keep my credit card info and give me 0 contact or option to delete it on my own.


@precise_days5CA8 

 

you can only delete your credit card (and account), if you have no active subscription, https://www.adobe.com/privacy.html, click contact us and request your adobe id be deleted.

1 reply

dj_paige
dj_paige
Legend
August 16, 2024

We cannot help with your account's financial details here in this forum. You have to contact Adobe directly.

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precise_days5CA8Author
Participant
August 17, 2024

that's the point I couldnt find any email to contact them, the AI chat was not helpful as well

P
precise_days5CA8Author
Participant
August 17, 2024

Try using your web browser and going to account.adobe.com


I've done that but the AI chat won't put me through cause I have 0 active subscription. I feel it's borderline legal that they keep my credit card info and give me 0 contact or option to delete it on my own.

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