how to see the expire date of Adobe creative cloud?

[zzz22021388]

I wanna see the expire date of adobe creative cloud, Can anyone help me ?

[Anupriya Khare · Accepted solution]

Please follow the steps below.

• Click here to access your Adobe ID account online, and sign in with your Adobe ID and password.
• Click on manage plan. You will get the subscription expiry date.

  
  

  Hope this will resolve your issue.

  Regards,

  Anupriya Khare

[brianh48940690]

Not true. No expiration date listed. I have an ANNUAL plan paid monthly and it only says I signed up a month ago, which is obviously false. I don't need to be told which DAY I need to be told which MONTH the plan actually expires on, ie when my entire year is up.

[matthewk60211540]

It's a bit of a trap and you don't know you are trapped for another year until it's to late as there is no check box to opt out at the end of your year. Then you pay dearly to get out of a plan for the next year you didn't what so you stay in and then the cycle continues. Trying to find the plan end date and giving up is part of that and the emails informing you are slipped in at the last moment... miss it and your hooked. I could say more but I choose to be kind and respectful.

[Nancy OShea]

@matthewk60211540  and @brianh48940690,

It seems very straightforward to me. My current plan is good until April 2022.   I'm using latest Firefox browser (95.02) with cookies enabled and no script blockers.

https://account.adobe.com/plans

If you're still unsure when your plan expires, contact Adobe support via online chat or phone.

CONTACT ADOBE SUPPORT:
================
Online Chat: https://helpx.adobe.com/contact.html?rghtup=autoOpen
Phone M-F, during normal business hours: https://helpx.adobe.com/contact/phone.html

[EdmundPhoto.com]

But if you cancel the plan before the unknown 1 year anniversary, we are being charge for the remaining months. 

That is why we need to know when the 1 year anniversary is.

[John Waller]

There's nothing unknown about the anniversary.

Sign in to your Adobe account at any time and it tells you when your plan expires.

[kelvinb47120788]

That is only useful for certain payment options. When you have an annual sub paid monthly it says when the next monthly payment is due, but it doesn't tell you what date the annual sub ends.

[kglad]

for users with a team/enterprise subscription who cannot contact the plan's administrator, or who can't get the needed information from their cc app or account page, contact your payment vendor and count your payments .

[Allison336826288aa2]

This just isn't the case for many people.

I can only guesstimate depending on the huge early payment fee of £140 for software I have been paying for with 2 other apps, and have been since 2019. 

[JoshuaKemp]

Thanks for the gaslight, but this is COMPLETELY UNTRUE. Even the screenshot you posted shows the *NEXT PAYMENT DATE* not the *EXPIRY DATE*. I just want to know when I can get out of this stupid subscription. I want to switch to another photo editing software where I pay once and have it for life, but if I want to cancel now I have to pay? If that isn't a predatory subscription model then I don't know what is.

[kglad]

cancelling early = 1/2 the cost of the remaining months, so you might want to cancel early.

or check your payment records to see your start date. be sure to cancel, at least, a few days in advance of the end date.  canceling after the final payment is received guarantees no penalty.

[operaflute]

I had decided to wait to cancel until my year was up. (I *think* I had figured that out, after TWO HOURS chatting with very evasive support agents.)  After all that, and my specifically telling them NOT to cancel me, they cancelled me anyway.  So... that made it easy.  I'm out, and it's not worth another 2 hours with support trying to get them to fix their error.  It really does feel great to be liberated, I gotta say. 
By the way - I still have access to the work I'd done before cancelling, I just can't do any additional work using Light Room (except for quick edit features).  Capture One has a license model, and we're going that route from now on.  I just refuse to be trapped by subscriptions any longer. (We're on a subscription cancelling binge, and IT FEELS GREAT!)

[kglad]

you'll always have access to the assets you created using adobe apps and you can open/edit them in non-adobe apps.

if you have anything stored in adobe's online file system and you want to maintain access to those, download them asap.

[operaflute]

Yes, thank you!

[kglad]

you're welcome.

[Allison336826288aa2]

Me too. Adobe are really evasive and unclear and I'm trapped in 3 expenisve plans with huge cancellation fees- and the plans overlap. I was caught out my the automatic renewal! It doesn't win Adobe friends. Also, Arcrobat Pro is pushed so hard it's difficult to understand the functions of the other acrobat apps, appart from "Acrobat Pro" just does it better... it's like a maze of guesswork and hope with expensive repurcussions.

[kglad]

@Allison336826288aa2 

if you pay annually, just check the payment date(s). if you pay monthly total the payments (or count the months since the first payment) and divide by 12. the remainder is the months remaining.

or contact adobe support.

[Herrods]

Well. according the the info about Cancellation fees, it says you get charged HALF what's still outstanding on your annual commitment hence adding to the complication of knowing when you should cancel without wasting hundreds of dollars in unused subscription... 

[kglad]

@Herrods 

as explained, it's pretty simple to calculate your start date, your end date and your early termination fee (if there is one).

[Nancy OShea]

To avoid 50% termination fees, wait until your 12th month of service to cancel, before it automatically renews for another year. 

[Rajashree Bhattacharya]

Are you on Adobe CC trial ? Or is it any other product, please let us know.

Regards

Rajashree

[zzz22021388]

hi,I did what you said, but I still couldn't see the expire date....

[Anupriya Khare]

Please check your personal message.

[jacko85063136]

I have  the same issue.  I have the Student and Teacher Edition with no expiration date displayed.  Seriously Adobe, now you are trying to scare us into putting in our phone number and credit card information for Education accounts.  Shame on you!